Returns & Exchanges
At Feals, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to receive a full refund to your original payment method.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment once it is scanned into the system.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing